Order Management

The Orders Section provides a comprehensive overview of all customer purchases, tracking each order's journey from placement to final delivery. It enables you to monitor real-time status updates across key stages (Pending, Shipped, Delivered) while flagging any issues like On Hold or Failed Delivery orders for immediate attention. This centralized system gives quick access to complete order details including customer information, product specifics, and transaction values for efficient order management.

orders

Pre-orders

pre-orders
  • All : Displays the total number of orders in the system.
  • Picked : Indicates the number of orders that have been picked for processing.
  • Ready : Shows orders that are fully prepared and ready for pickup or delivery.
  • On Hold : Represents orders that are temporarily paused for various reasons.
  • Cancelled : Shows the count of orders that have been cancelled.
  • Pending : Indicates orders that are yet to be processed.
  • All Payments : Displays the total number of orders involving payments.
  • Pending Payments : Shows the number of orders with payments still pending.
  • Partial Payments : Indicates orders where customers have partially paid.
  • Completed Payments : Shows the number of orders with full payment completed.
  • Canceled Payments : Displays the number of orders with failed or canceled payments.
  • Search Orders : Search orders by Email, Order ID, or Phone Number.
  • Manage Orders : Use the action buttons to view or delete order details.
  • View Payment Details : Click the payment icon to view detailed payment information for each order.

Actions

  • Cancel Order Details :"❌" Click the icon and enter Reason for Cancellation to cancel the order.
  • Transaction History :"Delete icon" Click the icon to view detailed information about the order.
  • Order Comments : Click the comment icon to view or add internal notes related to the order.

PreOrder Analysis

  • PreOrder Analysis : Visual representation of preorder statistics including total preorders, completed, pending, and cancelled preorders over a selected time frame.
preorder-analysis
  • Total Catalogs : Shows the total number of catalogs available in preorder analysis.
  • Total Revenue : Indicates the total revenue generated from all catalog orders.
  • Total Orders : Displays the total number of orders placed across all catalogs.
  • Products Sold : Shows the total number of individual products sold.
  • Draft Orders : Indicates orders saved as draft but not submitted.
  • Pending Orders : Represents orders that are waiting to be processed.
  • Confirmed Orders : Shows orders that have been confirmed by the system.
  • Processing Orders : Indicates orders currently being processed.
  • Ready Orders : Displays orders that are ready for pickup or delivery.
  • Completed Orders : Shows orders that have been fully completed.
  • Cancelled Orders : Indicates orders that were cancelled.
  • Refunded Orders : Shows the number of orders that have been refunded.
  • Picked Orders : Indicates the number of orders that have been picked for fulfillment.
  • Shipped Orders : Displays orders that have been shipped to customers.
  • Search Catalog : Allows searching catalogs by name.
  • Catalog Details : Shows catalog name, active duration, total orders, revenue, and products sold.
  • Product Performance : Provides price, quantity sold, total value, and customer count for each product.
  • Search Orders : Allows searching orders by Order ID or Email inside each catalog.
  • Order Details : Displays details including payment status, shipping status, quantity, total amount, and order date.
product-performance
 all-orders
Pagination Controls

Navigate through partner records efficiently:

  • Use the rows per page dropdown (▼) to select display density
  • Default shows 10 rows per page (e.g., 5, 10, 15, 20)
  • Use pagination controls when you have more vendors than fit on one page (e.g., Prev, Next)
 Pagination Controls

Offers

The Offer Listing Page is a centralized area where admins can view, search, sort, and manage all promotional offers running on the e-commerce platform. Each offer can apply to specific products, categories, or subcategories and has a validity range, discount type, and related metadata.

offers
  • View All Offers: Displays a complete list of all available offers with key details such as name, discount, validity, and scope.
  • Search by Name: Allows you to quickly locate an offer by typing the offer name in the search bar.
  • Filter by Date: Use the "From" and "To" date pickers to filter offers based on their validity period.
  • Sort Offers: Sort offers by creation date, expiry, or latest using the "Sort By" dropdown.
  • Pagination: Easily navigate through multiple pages of offers using the paginated controls at the bottom.
  • Offer Name: Title or label given to the offer for identification (e.g., "Festival Offer").
  • Discount: Indicates the value of the discount — can be a percentage (%) or a fixed amount ($).
  • Applied To: Shows where the offer is applied — Products, Categories, or Subcategories.
  • Valid Until: Displays the start and end date range for which the offer is active.
  • Created By/On: Shows the admin name and timestamp when the offer was created.
  • Description: Short text explaining the offer details or purpose.
  • View Offer Notes: Click the comment icon to see or add internal notes related to the offer.
  • Edit Offer: Click the pencil icon to modify offer information like name, discount, or duration.
  • Delete Offer: Click the trash icon to remove an outdated or unwanted offer.
Pagination Controls

Navigate through partner records efficiently:

 Pagination Controls

Preorder Catalogs

The Preorder Catalogs Section allows administrators to create, manage, and track catalogs of products available for preorder. Admins can define catalog names, set active periods, and add products with specific details such as price and quantity. This centralized system provides an overview of all active and past catalogs, enabling efficient management of preorder offerings and enhancing customer engagement through exclusive product launches.

Preorder Catalogs
  • Search by Title: Quickly find preorder catalogs using the search bar.
  • Date Filter: Filter catalogs by selecting a From Date and To Date range.
  • Filter by Status: Choose to view All, Active, Expired, or Upcoming catalogs.
  • Catalog List: Shows S.No, Title, Start Date/Time, End Date/Time, Status, and Created By/On details.
  • Status Display: Indicates the current status of each catalog such as Active or Upcoming.
  • Create Catalog: Click the Create button to add a new preorder catalog.
  • Rows Per Page: Allows selecting the number of catalog rows displayed per page.
  • Create Pre-Order

     Create Pre-Order  Create Pre-Order1
  • Title: Enter the preorder title for easy identification.
  • Start Date & Time: Select when the preorder should begin.
  • End Date & Time: Choose the closing date and time for the preorder.
  • Upload Image: Upload an image to represent the preorder catalog.
  • Details Mode: Choose Same Details for all products or Different Details for each product.
  • Product List: Browse all available products with name, price, and stock details.
  • Select Products: Choose one or multiple products to include in the preorder.
  • Search Products: Use the search box to find products by name.
  • Selected Products: Displays the list of products chosen for the preorder with remove option.
  • Product Details Section: When Different Details is selected, configure custom details for each product.
  • Pagination: Navigate through multiple pages of products.
  • Create Pre-Order: Click Create to finalize and save the preorder catalog.
  • Back Button: Return to the previous page without saving changes.
  • Selected Products

     Selected Products
Pagination Controls

Navigate through partner records efficiently:

Coupons

The Coupons Section allows administrators to create, manage, and track discount coupons that customers can apply during checkout. Admins can define coupon codes, set discount types (percentage or fixed amount), establish usage limits, and specify validity periods. This centralized system provides an overview of all active and expired coupons, enabling efficient promotion management and enhancing customer engagement through targeted discounts.

Coupon Details
  • Coupon Code: Displays the unique code assigned to each coupon.
  • Coupon Title: Shows the name of the coupon and a short description.
  • Discount Value: Indicates the discount amount the coupon offers.
  • Valid Period: Shows the start date and end date during which the coupon can be used.
  • Usage Count: Displays how many times the coupon has been used out of the total allowed usage.
  • Status: Indicates whether the coupon is Active or Inactive.
  • View Coupon: Opens the detailed information of the selected coupon.
  • Edit Coupon: Allows you to modify the details of an existing coupon.
  • Search & Filter: Search coupons by code or title, and filter by status or type.
  • Create Coupon: Use the create button to add a new promotional coupon.

Create Coupon

Create Coupon Create Coupon
  • Type: Select the coupon type such as Free Delivery, Discount, or Welcome.
  • Coupon Code: Enter a unique coupon code that customers will apply at checkout.
  • Title: Provide a title for easy identification of the coupon.
  • Applicable For: Choose where this coupon can be applied (Order, Preorder, Service, POS).
  • Description: Add a short description or note about the coupon.
  • Discount Type: Select whether the coupon gives a fixed Amount discount or a Percentage.
  • Discount Value: Enter the discount value (e.g., ₹50 or 10%).
  • Minimum Order Amount: Specify the minimum order value required to use the coupon.
  • Guest User Availability: Enable this option if the coupon should be available for guest users.
  • Validity Period: Set the Start Date and End Date for the coupon’s active duration.
  • Total Usage Limit: Define how many times the coupon can be used in total.
  • Per User Limit: Set how many times each user can use this coupon.
  • Status: Mark the coupon as Active or Inactive and enable Not Reusable if required.
  • Save Coupon: Click the Save Coupon button to create and store the coupon.
Coupon Details

Edit Coupon

Edit Coupon Edit Coupon
  • Type: Select the coupon category such as Discount or Free Delivery.
  • Coupon Code: Displays the existing coupon code used for applying the offer.
  • Title: Edit the title that helps identify the coupon easily.
  • Applicable For: Choose where the coupon can be applied (Order, Preorder, Service, POS).
  • Description: Add or update additional details about the coupon.
  • Discount Type: Select the discount format (Amount or Percentage).
  • Discount Value: Update the discount amount or percentage applied to the order.
  • Minimum Order Amount: Specify the minimum purchase amount required to use this coupon.
  • Available for Guest Users: Enable if guest customers can apply this coupon.
  • Guest Discount Value: Set a separate discount value specifically for guest users.
  • Validity Period: Choose the Start and End dates defining when the coupon is valid.
  • Total Usage Limit: Set the maximum number of times this coupon can be used in total.
  • Per User Limit: Define how many times a single user can redeem this coupon.
  • Status: Toggle the coupon between Active or Not Reusable based on requirements.
  • Update Coupon: Click the Update button to save all changes made to the coupon.
Pagination Controls

Navigate through partner records efficiently:

  • Use the rows per page dropdown (▼) to select display density
  • Default shows 10 rows per page (e.g., 5, 10, 15, 20)
  • Use pagination controls when you have more vendors than fit on one page (e.g., Prev, Next)
 Pagination Controls